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Frequently Asked Questions
Orders & Delivery
You can conveniently track your order by reaching out to us via WhatsApp or by navigating to "All Orders" in your account on our app or website.
We are pleased to offer free delivery on all orders. Your exquisite home decor pieces will arrive at no extra cost.
Shipping time varies according to location; our standard delivery time is 4-7 business days.
While we strive to deliver on time, please note that unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding.
To ensure your order reaches you safely, all prepaid deliveries are secured by an OTP system. This helps us verify that the right person receives the package.
Our delivery agents will make three attempts to deliver your order.
After a failed attempt, you will have the opportunity to choose a convenient date and time for delivery that suits your schedule.
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